Terms of service

Terms of Service

Welcome to Vel Baby Store Inc. By accessing or purchasing from our store, you agree to be bound by the following Terms of Service. Please read them carefully before using our website.

General Conditions
We reserve the right to refuse service to anyone for any reason at any time. You may not use our products for any illegal or unauthorized purpose.

Product Information
We make every effort to display our products as accurately as possible. However, colors and textures may vary slightly due to screen settings and lighting. All items are produced in limited quantities and subject to availability.

Pricing & Payments
All prices are listed in Canadian dollars (unless otherwise stated) and are subject to change without notice. We accept secure payments through Shopify-supported payment providers including credit card, Apple Pay, and other express checkout methods.

Orders
We reserve the right to cancel or limit quantities per order. If we make a change to or cancel an order, we will notify you using the email provided at checkout.

Shipping
Shipping timelines are estimates and may vary due to carrier delays, holidays, or unforeseen circumstances. Vel Baby is not responsible for delays once the package has been handed over to the carrier.

Exchanges & Store Credit
We do not offer refunds. Exchanges or store credit may be issued in accordance with our Exchange & Store Credit Policy.

Intellectual Property
All designs, logos, phrases, images, and content on this website are the property of Vel Baby and may not be copied, reproduced, or used without written permission.

Limitation of Liability
Vel Baby Store Inc is not liable for any direct, indirect, incidental, or consequential damages arising from the use of our products or website.

Personal Information
Your submission of personal information is governed by our Privacy Policy. We take your privacy seriously and only use your information to fulfill orders and improve your experience.

Changes to Terms
We reserve the right to update or modify these Terms of Service at any time. Changes will take effect immediately upon posting on our website.

Contact Information
For any questions regarding these Terms of Service, please contact us at:
velbabystore@gmail.com